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You are encouraged to call with any medical concerns or questions. Our staff has been trained to answer many of your questions. If you need to speak with a doctor or a nurse during office hours, please be prepared to leave a phone number where you can be reached, and your call will be returned at the earliest opportunity. Urgent calls will have first priority. Kindly have the phone number of your pharmacy available if you are calling in a prescription refill request. One of our physicians is always on-call for the practice. Monday through Thursday from 12:30pm-4:30pm a pediatrician and a lactation consultant are available to answer all questions that may arise. For routine medical questions, appointments, prescription refills or other issues please call during normal office hours. AFTER HOURS For urgent questions that cannot wait until the next day: call our office number 770-513-8882 to speak with the answering service. They will put you through to a CHOA (Children's Health Care of Atlanta) nurse. If the nurse is unable to answer your question they will page one of our physicians. If you do not get a call back within 20 minutes call the answering service again. If you prefer to talk to the doctor on-call, please inform the answering service. EMERGENCIES If you feel that your child has an emergency such as excessive bleeding, unable to breath properly or you feel that your child's life is being threatened due to their medical condition, please call 911 immediately. If you are unsure if 911 is necessary, you may call our office and ask to speak to a nurse. If you are referred, it will be to Gwinnett Medical Center, Lawrenceville or Children's Healthcare of Atlanta @ Satellite Blvd, Duluth. Poison Control Center: In case of accidental ingestion, the poison control center can be reached 24 hours a day at 1-800-222-1222
Use this form to email the doctor on-call.
If left Monday through Thursday, they will call the patient back within 24 hours. |
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